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Essential Questions to Ask Before Hiring A Moving Company

Moving is a big task that requires careful planning. One of the most important decisions you'll make is choosing the right moving company. With so many options out there, it can feel overwhelming to know where to start. But don't worry – by asking a few essential questions, you can make sure you pick the right moving company for your needs. We'll walk you through some of the most important things to consider before hiring a moving company.

Licensing, Insurance, and Experience


When you're looking at moving companies, the first thing you need to check is whether they are licensed and insured. This is important because it ensures that the company follows industry regulations and is legally allowed to transport your belongings. Insurance is also crucial in case something goes wrong during your move. If your items are damaged or lost, insurance can help cover the cost.

Also, don't forget to ask about their experience, especially if you're moving long-distance or internationally. These types of moves often require more planning, paperwork, and attention to detail.


What Type of Liability Coverage Do You Provide?


Speaking of insurance, it’s vital to know what type of liability coverage the moving company offers. Moving accidents, though rare, do happen, and you want to be prepared in case anything goes wrong.

Most companies offer two types of liability coverage:

  • Released Value Protection – This basic level of coverage is usually included in the cost, but it only offers limited protection.

  • Full Value Protection – This costs more but offers more extensive coverage for lost or damaged items.

Ask the moving company about the liability options available to you and choose one that suits your needs. This way, you can ensure your possessions are well protected during the move.


Is There Anything You Will Not Move?


It's easy to assume that moving companies can transport anything, but that's not always the case. Some companies have policies about certain items they won’t move, like hazardous materials, plants, or valuable antiques.

Before your move, ask about any restrictions on what the company will and will not transport. Knowing this in advance will save you from unexpected surprises and help you plan how to handle any special items.


Pricing and Estimates


When it comes to choosing a moving company, pricing can be one of the trickiest things to navigate. Understanding how your moving company calculates pricing is essential so you don’t get any unexpected fees at the last minute.


How Do You Calculate Pricing?


Moving companies generally base their pricing on factors like:

  • The distance of the move

  • The estimated weight of your items

  • Labor hours

  • Extra services like packing or unpacking

Be sure to ask the company for a detailed breakdown of their pricing structure so that you can compare quotes effectively and avoid hidden costs.


Are Your Estimates Binding or Non-binding?


Another critical question is whether the estimate is binding or non-binding.

  • Binding estimates are fixed prices based on your initial details, meaning the price won't change unless you add or remove services.

  • Non-binding estimates are estimates, and the final price may vary depending on the weight or other factors.

Make sure you know this before signing anything to avoid unexpected costs later on.


Do You Offer In-Person Estimates?


While online estimates are convenient, in-person estimates are often more accurate. An on-site visit allows the movers to assess your belongings and provide a tailored quote. It also gives you the chance to ask questions face-to-face and clarify any uncertainties about the move. Some companies may even give you a better deal or additional advice during an in-person estimate.


What Are Your Payment Options?


It’s important to know upfront how the moving company expects to be paid. Ask about their payment options – do they accept credit cards, checks, or cash? Also, inquire whether there are any payment plans available or if you need to pay a deposit upfront.


Reputation and Reliability


A moving company’s reputation speaks volumes about the service you can expect. Don’t just go by what’s on their website – look at reviews from real customers.


Specific Services


While basic moving services are standard, many companies offer additional options. Ask about these services, including:

  • Packing and unpacking

  • Furniture disassembly and assembly

  • Special handling for fragile items


What Is Your Full Scope of Moving Services?


Make sure you understand the full range of services the company provides. Some companies offer comprehensive moving packages that include everything from packing to storage, while others only focus on transportation. Knowing what’s included in the package will help you avoid last-minute surprises.


Do You Provide Storage?


In some cases, you might need temporary storage for your belongings, especially if there’s a gap between leaving your old home and getting access to your new one. Ask if the company offers storage solutions, so you don’t have to find an additional facility.


Logistics and Moving Day


You also want to know how the moving company will handle your move on the actual day.


Does Your Moving Company Have a Cancellation Policy?


Life happens, and sometimes you might need to change your moving date. Make sure you know the company’s cancellation policy – are there any fees? How much notice do you need to give? Understanding this will help you plan if anything changes.


What Type of Customer Support Is Available to Me? Who Will I Be Communicating With Through the Process?


Strong customer support is key to a smooth move. Ask the company about their communication process – will you have a specific point of contact throughout the move? Will they be responsive to your needs and concerns? Clear communication helps reduce stress and ensures you’re well informed during the process.


By asking the right questions and doing a little research, you can confidently choose a moving company that will make your move as stress-free as possible. Reach out to our team of experts today to get started!


FAQ's about Choosing the Right Moving Company


1. How do I choose a reputable moving company?

Look for companies with positive reviews and clear policies on insurance, pricing, and services. Always ask for references and make sure they’re licensed and insured.


2. What should I look for in a moving contract?

Make sure the contract includes details about pricing, services, timelines, and liability coverage. A well-written contract protects both you and the moving company.


3. How do I avoid hidden moving fees?

Ask upfront about any potential extra charges, like packing materials, fuel surcharges, or labor fees. Ensure everything is included in the estimate.


FAQ's About Many Miles Moving


1. Is Many Miles Moving licensed and insured?

Yes, Many Miles Moving is  licensed and insured to provide secure and professional moving services.


2. Do you offer in-person estimates?

Yes, Many Miles Moving offers free in-person estimates to provide you with an accurate quote based on your specific needs. Please reach out to our Sales team and a representative will be able to schedule an in-person estimate.


3. Can I store my belongings with Many Miles Moving?

Yes, Many Miles Moving offers convenient storage solutions for short-term or long-term use. Please reach out to our Sales team and a representative will go over unit sizing, prices, and options.


Local Moving Services: https://www.manymilesmoving.com/local-moving


Long Distance Moving Services: https://www.manymilesmoving.com/long-distance-moving


About Many Miles Moving: https://www.manymilesmoving.com/about

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